Position Summary

As HR Assistant you will support daily activities across the full range of human resource operations. Your primary support is as a liaison between a centralized HR function and employees across a highly distributed work environment, ensuring smooth communication and prompt resolution of inquiries. Ultimately, you help ensure our HR department is organized and works to attract, hire and support our mission-driven workforce.

Primary Responsibilities

• First point of contact for routine HR inquiries; Answer employees’ questions, provide support, resources and information. Provide extraordinary customer service and build relationships that promote employee engagement and support.
• Manage high-volume calls and personal engagements in a professional, courteous and helpful manner; Receive, sort and distribute mail; Greet visitors and manage access to and from office.
• Receive, assess, and prepare employee status changes for processing; Maintain HR databases with different information such as new hires, terminations, leaves, warnings, etc. Routine data entry, report generation and systems updates.
• File Management to include compiling, maintaining, and updating personnel records and supporting documentation.
• Support onboarding and offboarding programs to include new employee orientations and exit interviews.
• Support in-person training, meetings, and presentations; Participate in planning of both department and agency-wide events.
• Respond to routine requests for information and verifications of employment.
• Assist with posting of required notices and ensure compliance across all organizational locations.
• Assist with preparation of documents and records required for contract negotiations, meetings, and negotiations with employee and labor organizations.
• Maintain department schedule and calendars; assist in tracking attendance and completing time records.
• Prepare departmental reports, correspondence, meeting minutes and presentations.
• Maintain cleanliness and overall aesthetic of the office consistent with our professional health services mission.
• Maintain inventory and ensure office and equipment supplies are stocked and available as needed.
• Maintain office equipment and facilitate technician service appointments.
• Manage opening and closing procedures of the office on daily basis.

Requirements

• HS diploma or GED required. Associate’s or Bachelor’s Degree in Human Resources or related field preferred.
• One year in an HR or administrative support role.

Knowledge Skills & Abilities

• Excellent verbal, written and, interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
• Proficient with Microsoft Office 365 platform and ability to quickly learn the organization’s HRIS, talent management and other systems.
• Experience working in a fast-paced, fluid environment.
• Familiarity with federal and state labor laws and healthcare regulatory compliance

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Must be able to access and navigate each department at the organization’s facilities.